Frequently Asked Questions

Need answers? We’ve got you covered.

The Placement Process

Most families interview vetted candidates within one week of their discovery call.

Click “Book” in the nav, fill out our short form, and we’ll schedule your free consult.

Screening & Safety

Yes—national background check, reference verification, and optional driving record check are included.

Policies & Guarantees

We offer a 30-day fit guarantee—if things don’t work out, we’ll rematch you at no extra cost.