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Frequently Asked Questions
Need answers? We’ve got you covered.
The Placement Process
How long does the placement process take?
Most families interview vetted candidates within one week of their discovery call.
How do I get started?
Click “Book” in the nav, fill out our short form, and we’ll schedule your free consult.
Screening & Safety
Do you run background checks?
Yes—national background check, reference verification, and optional driving record check are included.
Policies & Guarantees
What if it’s not the right fit?
We offer a 30-day fit guarantee—if things don’t work out, we’ll rematch you at no extra cost.